Terms & Conditions

1. Acceptance of Terms

By accessing and using the Crems Chocolate website (cremschocolate.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not:

• Infringe the rights of others
• Restrict or inhibit anyone else's use of the website
• Violate any applicable laws or regulations
• Transmit any harmful, threatening, or offensive material
• Attempt to gain unauthorized access to our systems

3. Products and Pricing

• All products are subject to availability
• Prices are displayed in Pakistani Rupees (PKR) and include applicable taxes
• We reserve the right to modify prices without prior notice
• Product images are for illustration purposes; actual products may vary slightly
• We strive to display accurate product information but do not warrant that descriptions are error-free

4. Orders and Payment

When you place an order:

• You confirm that all information provided is accurate and complete
• We reserve the right to refuse or cancel any order for any reason
• Order confirmation does not guarantee acceptance; acceptance occurs when we dispatch your order
• Payment must be made through our accepted payment methods
• Cash on Delivery (COD) is available for eligible orders

5. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and packaging
• Website design and layout
• Trademarks and brand elements

are the property of Crems Chocolate and are protected by intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

6. User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account
• You agree to provide accurate and current information
• You are responsible for all activities under your account
• We reserve the right to terminate accounts that violate these terms

7. Limitation of Liability

Our total liability shall not exceed the amount paid by you for the specific product or service in question.

8. Product Quality and Allergies

• Our chocolates may contain nuts, dairy, soy, and other allergens
• Please review product descriptions for allergen information
• If you have food allergies, contact us before ordering
• We are not responsible for allergic reactions if allergen information was provided

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the modified terms.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.